Anonymous
map-marker Perry, Michigan

Want a refund

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Emailed 4 times asking for a refund. No reply to any emails. I came to the conclusion that the company is a SCAM. They'll send product but after that, communication is cut off. Couldn't even call them. They need to be reported as a SCAM company.
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User's recommendation: Be aware of what you order, and Don't order any extras and you won't get a receipt with order. Just the order from internet.

Anonymous
map-marker Louisville, Kentucky

Poor customer service.

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Cupid - Poor customer service.
Could not get a good phone number or talk to customer service. POOR! You guys suck. Your phone numbers are obsolete. You show me in having a recurring payment. I didn't approve it. Now let's see what you do with this information. So you c/s is non existing. You suck. Give me a good phone number that is not a computer
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User's recommendation: Don't use this company.

Melvin M Rgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albany, Georgia

Pissed Customer

Unable to resolve my issue on this platform need to speak to a person I keep getting the runaround on this platform. My number is 910-340-****. Please contact me since I cannot contact you by phone urgent.
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Joshua N Tyt

Havent got my order.

I ordered the Cupid Cologne about a month ago.I been waiting for a month now.I was wondering where it went.
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Preferred solution: I want to know where's Cupid Cologne.

Joshua N Tyt
map-marker Sacramento, California

Havent got my order.

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The Cupid Cologne haven't come to the mail.It have been waiting for it for like a month.I don't know what happened to it.
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John L Qzv

Never received my order

February 29th of the here. I placed an order with your company for your product. Cupid fragrance The amount was $19.98. The money was removed from my debit card March 1st I still have not received my order today is. March 28th.
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Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: Beware

Anonymous
map-marker Gravesend, Kent

Cancel subscription

Hi you have taken 29.49 from my bank account without my consent and have left me with no money for food
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Ella M Ibu

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Verified Reviewer

COMPLAINT

Yous have tried to take £29.49 out of my bank I have not signed up to anything so cancel any payements you think yous can take from my bank this is absolute fraud
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Cons:
  • Scam

Preferred solution: Any subscription cancelled

Andrew W Xae

Refund delay why?

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Your company has no problem taking the fund immediately but cant put them back the same way. Why? Am I going to wait 15 plus day for a refund or do I need get a lawyer involved cause at this point this fraud.
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Loss:
$126

Preferred solution: Full refund

frank n Wuz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newbury, England

Blocked

Going afternoon on Saturday or Sunday night between 8pm and 10pm i blocked Karen 27 and Hayley do you think you can unblock them for me please can i get them back on the site as i have bad eyes and it was late i couldn't see what i was doing my eyes were blur id really like it if you can get them back for me please thank you Kind regards Frank nyack
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Jonisha Nss
map-marker Leeds, England

Unauthorized Transactions

These guys are scammers.They took my money. No communication from them. No contact details for customer service.
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User's recommendation: Stay away

Tanya B Icu

To cancel my subscription

I like to cancel my subscription and get a refund I never signed up to the service and do nit require this service
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Preferred solution: Full refund

Kiyoumarce F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

To cancel my subscription next month

Wrong site, I wanted Thailand website, not the Philippines, also I dont want to renew my subscription next month, I have tried several times to talk to a live person and not a robot or an animal!
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User's recommendation: Have a live person

Russell S Xlr

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Verified Reviewer
| map-marker Bangkok, Bangkok

Billing

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I'm not on your site. And I want you to stop, STOP!! TRYING TO TAKE MONEY OUT OF MY CASHAPP!!! MY ACCOUNT IS UNDER RUSSELL SMITH MY CASH TAG IS $LOVEMUSCLE68.PLEASE TAKE CARE OF THIS DO NOT TRY AND TAKE 235.00 OUT OF MY ACCOUNT. IMMEDIATELY!!! THANK YOU
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Preferred solution: Apology

User's recommendation: Don't use this site!

Resolved
Rasak r

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I want my money back, I didn't subscribe

Updated by user Feb 01, 2024

Company fixed the issue and I have been provided with full refund.

Original review Feb 01, 2024
ipay money rm120 but use 20min only its disappear boss now i want create the account cannot create please check for me n send back my money please
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Preferred solution: Full refund

Stanley S Sbg

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

You wanted it

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Worst customer service ever. You have to jump through hoops to talk to someone and still no response. They want a review. If the service was any good they would get a review. Right now its what can you do for me. Terrible !nnpaid for credits did not get them. Called the bank to see if the paid it! They did but did not recieve a request to transfer the mone out of my account all they have to do is submit the request to get the money but obviously are understaffed
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About

Summary

Cupid is a social network that specializes in providing dating services. The network was started up in the U.S. and nowadays it operates worldwide. Cupid requires all clients to pass a registration procedure. The network allows creating personal pages and focuses on bringing people together. Cupid also has private chat and video chat rooms. In addition the social network offers many extras like video games and free online consultations. The website also contains dating safety tips and the rules of communication.

Cupid reviews and complaints

Cupid is ranked 206 out of 570 in Dating and Social Networking category

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